Archive for the 'Work' Category

03
Aug
09

Important things

About 10 days ago, I was having a very enjoyable meal at Sushi Tei (try the ikura (salmon roe) chawanmushi) with a long-legged friend and we were talking about ambition and priorities.  And she had me do this interesting exercise.  She tore up the folded piece of paper that the wooden chopsticks came in into eight bits and told me to write down the eight things most important to me, one on each bit of paper.

I wrote:

  • Comfort
  • Family
  • Doing well at work
  • Being knowledgeable
  • Writing well
  • My bolster
  • Reading good books
  • Food

And then she asked me, if you had to take away two of these important things, which would they be?  Not too difficult.  I took away my bolster and reading good books.  So six were left.

  • Comfort
  • Family
  • Doing well at work
  • Writing well
  • Being knowledgeable
  • Food

And then she told me, take away two more.  And I took away food and writing well.  (This is as best as I remember it.  I could have removed comfort… but anyway, here’s what I think I took away.)  And so, four were left.

  • Comfort
  • Family
  • Doing well at work
  • Being knowledgeable

And then my long-legged friend told me to remove two more.  And I took away comfort and being knowledgeable.  And two were left.

  • Family
  • Doing well at work

And so it seemed, to me, the most important things in the world are my family and doing well at work.  And then my friend asked, are you spending enough time on the most important thing in the world to you?  And my answer had to be that I was, at work, and I was not sure I was, with my family.

And I thought, it was good to be made to think in this way.  I shall do this exercise again, but seriously, and by seriously I mean in a state of mind that would not involve my bolster – significant part of my life though it is – as one of the eight most important things in my life :)

P/S.  Today at about 3.45pm I was on a high after doing a presentation to an important person who was very enthused about her work.  Then at 4.00pm I reminded someone to do a very important thing.  And at about 5.55pm I thought I saw someone dab at tears on his/her face, because of a very important thing, of course, for otherwise why would he/she shed tears?

28
Jun
09

Geneva (again) – a stuffed weekend and unhappy Heathrow

I was just in Geneva again – got back the two Fridays ago – and, apart from some stressful work involving the chaperoning of a couple of important personages, it was a rather fun trip.  (Although, thinking back, I still wish I felt less stressed and more prepared.)

The only free weekend we had, we rented a car and drove all the way to Tasch, from which we took a train to Zermatt, from which we took another train to snow-capped Gornergrat.  The thing I remember about Gornergrat, along with the snow and some unexplained swathes of bluish-green water that looked vaguely reminiscent of sulphur pools I saw in New Zealand, was an absolutely giant Saint Bernard – it was sitting there, tongue lolling, with another less impressive specimen, and would have made for a scary sight, except that like all Saint Bernards it looked utterly benign (if more or less ignorant of your presence) and bereft of ill will.  I think if I got lost in the Swiss Alps and one of these trudged up to me with whiskey in the keg attached to its collar, I would be quite assured :)  On the way back from Tasch, we had dinner at a great Italian restaurant at Montreux.  (I’ll try to find out and post its name.)  Now, I’m not a salad fan but the seafood salad – with an appetising vinaigrette and generous portions of grilled littleneck clams, octopus and squid – was absolutely delicious.

Speaking of Italian food, if you are ever in the old town part of Geneva – that’s across the bridge from Gare Cornavin – you may wish to try the seafood (fruits de mer) spaghetti at the Spaghetti Factory.  It’s good too :)

And so after about 10 days, the work was over, and a colleague and I made our way back home via Heathrow.  Okay.  (I’m taking deep breaths now as I gather myself to talk about this objectively.)  I don’t know if you know this, but if you’re flying SQ and you fly back to Singapore via Heathrow, you have to claim your baggage and then check it back in.  In other words, you have to go through immigration so that you are in the London side of the airport for a good half hour to an hour and then check yourself and your luggage back in.  And go through snaking queues leading up to metal detector gantries and the most un-chipper security personnel I’ve ever seen.  Not a happy experience.  The 13-hour plane ride back was comfortable – I was lucky enough to be on a flight that was about 75% full, and I was the only passenger on my set of three sets next to the window; I think that says something about the economy, no? – but I really wouldn’t want to fly through Heathrow again, ever.

P/S.  Oh don’t think I did not take photographs – I did, but I stupidly updated the software in my phone without making back-ups.  Sigh.

25
Mar
09

Geneva – prawn buffets, mushroom cappuccino and other observations

I am in Geneva because of work – day after day, the meetings remain lengthy and tedious; sometimes it feels like the participants are pedantically and often petulantly discussing obscure ways of preparing honey-baked ham or some other matter of similar significance, instead of trying to come up with concrete ways to address major labour issues – but given the food I’ve eaten, I could well be in Geneva on one of those culinary escapades.  I don’t quite keep track of the days via the meals I have anymore, but there have nevertheless been memorable meals. 

Twice last week my colleagues and I girded ourselves for gambas à gogo i.e. prawn buffet.  The star of the show: steamed prawns stir-fried in garlic butter, served on large shallow trays in their juices and bits of garlic, as many prawns as you can peel and eat.  Yours truly is a classic spoiled peasant princeling – back in Singapore my dear mum and brother would peel my prawns for me; I don’t even like to have to pull the tail off prawns that have been otherwise de-shelled - but after an awkward start I was proficient enough to chow down the succulent, garlic-infused pink commas one after another.  And “chow down” are appropriate words – the way we Singaporeans tuck into good prawns is vastly different from the dignified pace the Swiss shell and bite and chew their prawns and daintily mop up the juices with bread.  We are messier, and we eat more, much more.  I think I peeled more prawns at those two sittings than I ever have – admittedly, this would not be that inconceivable or impressive an achievement – and I just wished that I had photographic proof of those decimated trays and heaps of shells to show my folks.  My colleague thinks that every time we come to Geneva for the prawn buffet we severely deplete the local prawn supply and cause a serious price hike, and if you see one of those photos, you may agree.

Oh right, I said we did this twice last week!  The first time, on Monday, we had the gambas à gogo at le Furet.  The first few trays of prawns were good, but there wasn’t much gravy to mop up with the shoestring fries (also free flow).  The second time, Thursday I believe, we went to Le Corail Rose, which I thought had more consistently succulent prawns, more and yummier garlic gravy (which carried the taste of prawn in spades, while le Furet’s was merely salty) and chunkier fries (also free flow).  And, in anticipation of the massacre, Le Corail Rose provides lobster-bibs, decorated with a drawn-on bow, so you look neat and formal while you rip into the doomed crustaceans.*

I like prawns done any number of ways, and I like mushrooms in its many forms and regardless of how it is prepared too.  We were in Annecy, a French town about 75 minutes via bus from Geneva, at a charming restaurant and served by a very capable (and very busy) waitress whose command of English was limited.  We ordered a lunch set that came with mushroom soup, and when she repeated our order she said something very like “cappuccino”.  She got it wrong, we thought, but when we pointed to the text for mushroom soup on the menu to clarify, she nodded curtly, said something very like “cappuccino” again, briskly collected our menus and left.  She came back after a while bearing six cappuccino cups – those glasses that are held up with a metal “ear” so that you don’t burn yourself if the contents are too hot – of vaguely cappuccino-coloured stuff, topped with vaguely cappuccino-like foam.  A colleague sniffed it and said it smelled savoury. 

I know now, after doing a bit of Googling, a bit more about mushroom soup done cappuccino-style.  But at the time, I was new to this unfamiliar way of doing soup.  We were given soup spoons, so I dug past the foam and tried a spoonful, and found that the soup was delicious, thick with mushrooms.  There was a small stick of dough fritter, very light, almost crumbly, studded with toasted sesame seeds on its top side, and that was the next thing I dunked into the mushroom cappuccino, about two inches of it, which I then bit off.  That bite of fritter - sesame seeds, deep-fried flour, the crispness of the fritter, suffused with mushroom soup – tasted like a little piece of the best pie in the world.  Then the soup cooled enough to be drunk like cappuccino, and that capped a very satisfying first course to what turned out to be an otherwise ordinary meal.

Geneva’s not an interesting place in the usual way towns or cities are interesting.  There is a fairly long shopping-dedicated street, and restaurants galore of course, especially if you know where to look, but it’s not an interesting and dynamic place in the fashion of a Shanghai, say, or a San Francisco even.  But it is interesting in other ways.  For example: The Swiss have extremely well-behaved dogs.  They bring these dogs – I’ve seen boxers, pugs, huskies/marlamutes, chihuahuas (one was shivering like mad in the icy wind), various types of spaniels, pekingese, dachshunds - to the shopping centre and up the bus and tie these dogs to something near the supermarket entrance when they go inside for groceries, and I’ve never ever seen one misbehave in the slightest.  Another example: Sirens are an enigmatic staple of the Geneva night.  I have seen maybe one car accident – my memory is hazy on this regard – in my whole time in Geneva, but I hear many sirens every single night.  (They are common in the daytime too.)  Do that many fires break out?  (Haven’t seen any telltale smoke.)  Do that many people get injured on the nearby ski slopes?  (Mmm… possible.  Near those ski resorts, you see many people in casts.)  Do that many cats need to be rescued?  (I have seen maybe one cat all this while – it’s uncanny, the contrast with the number of dogs I’ve seen.)

P/S.  I brought way too many clothes to Geneva, but one of these pieces of apparel was a sweater – I was going to say it was ill-fitting, but because of my sideways expansion it’s become almost well-tailored – given to me by a pal just before I went to San Diego for an exchange programme while I was in university.  (That’s… *counting*… 8 (!) years ago now.)  I’d forgotten about it, I think; I am well-insulated and rarely wear sweaters in Singapore, so I hadn’t worn it in a while.  It felt oddly comforting to wear it.

*Incidentally, you know there’s this dish called “drunken prawns”, yes?  The better-known version of the dish is essentially prawns – fresh as fresh can be – steamed with a strong dash of liquor; I’ve seen whiskey used for this, and shaoxing jiu.  I’ve also seen the not-so-well-known version of “drunken prawns”.  This was at one of those seafood places at East Coast Parkway, where these prawns – once again fresh as fresh can be, indeed still leaping and flopping all over one another - were shaken in a transparent lidded pot with some wine (whiskey I believe) and soy sauce – until they were drunk – and then peeled and eaten while they were still shuddering in one’s fingers.  I wouldn’t believe it if I hadn’t seen it myself, folks, and I’ve since seen it more than once – my dear dad and bro are both big fans.  (Another account of someone savouring this dish can be found in this article by an author who had to research Chinese food for his books, about halfway down the page.)

09
Feb
09

Kuriya send-off

Last Friday, I had the opportunity to have dinner at Kuriya (basement of Raffles City Shopping Centre, next to Din Tai Feng) with a few colleagues, sort of a send-off gathering for one of them, a really popular humble smart gentlemanly type, who would be gone to another altogether different environment for a year.  It’s not a stretch to say that all of us will miss him.

What with all the comfortable company and conversation, just about the least important part of the gathering was the food, which turned out to be generally good to excellent.  The grilled pork belly with spring onion was juicy with marination, its layers of fat and meat distinct and succulent, with just enough charred bits on the edges.  I thought the soft shell crab hand roll and the quite exquisitely presented sushi balls on bamboo were dishes we could try on a return trip too :)

11
Jan
09

Looking forward to 2009

I just learned a few days ago that I’ll be taking on significantly more of a leadership position at work.  That led me to think about some advice by Marshall Goldsmith that I read last year, about how to disagree with people one leads.  I thought that was very useful, especially the suggestion to execute components of ideas where possible, even if one does not agree with the ideas on the whole.

I subscribe to Marshall Goldsmith’s RSS feed, and I think he offers practical, considered advice from multiple perspectives.

P/S.  I was also reminded of another of his posts, on the best leadership advice he ever received.  He was doing his PhD – “deeply impressed by [his] own intelligence”, he put it – and one day his advisor Fred Case pulled him up for some negative feedback Case had been receiving about Goldsmith, who had been “angry, negative and judgmental”.  Case advised Goldsmith: You have two options – Option one, continue your behaviour and be fired and never contribute the way you could or option two, “[k]eep trying to make a constructive difference, but do it in a way that is positive for you and the people around you”.  What Goldsmith got out of that was not just that he should be positive, but that the important thing was not to point out what is going wrong and what should be done, but to get the right thing done, to effect the positive change.

PP/S.  And that little anecdote reminded me of Randy Pausch’s last lecture, and how, about 58:50 into the video, he related how his “Dutch uncle”/mentor told him: “Randy, it’s such a shame that people perceive you as so arrogant, because it’s going to limit what you are going to be able to accomplish in life.”  (Pausch then continued: “What a hell of a good way to word ‘You’re being a jerk’.”)

01
Jan
09

Work In Progress terminated

Came across this lyrical symptom of cost cutting, employee trimming and general corporate blood-letting: The writer of Work In Progress, a blog at TIME.com, has voluntarily left the organisation “after [her] managing editor… announced an open invitation for buyout volunteers”.  Maybe because of my work, I found that I could very much identify with her buyout-related tribulations – finding out from HR what the package would be, then realising her union had that information and she therefore did not need to tip her hand off to HR, negotiating with her boss about said package.  Two streams of questions struck me, almost simultaneously: Stream 1 – So many do not have the fortune of being in a position to volunteer for a buyout (both in terms of the company and her financial situation allowing her to).  Stream 2 – Why did TIME invite its people to volunteer for buyouts?  How would TIME judge the success of this exercise, whatever the reason?  Was everyone invited to do this, or just a section of its staff?  If the latter, how were they chosen?  Did TIME also invite them to volunteer to go on unpaid leave or some ‘reduced hours, reduced pay’ scheme?  Stream 2.1 – Are many other hard-copy magazines doing this?  (I would expect that maybe online-only magazines would not be able to save as much doing this and so aren’t.)  And are many other newspapers doing this?  And press agencies?

Thoughts would be very welcome :)

30
Oct
08

Learnt a couple of things today

So what happened was this: I went to my boss to pitch an idea.  The idea was basically to work with a job portal to publicise something.  This was something my colleague – who is now the proud mother of a baby girl widely acclaimed as the ultimate in cute – was taking care of and had spoken about in front of my boss.

Surprise 1: My boss was hearing about the details of the idea for the first time. Lesson: I think checking with my colleague about how deeply my boss knew about the idea would have helped me prepare to pitch it better.  As it was, I just assumed she knew at least a bit about it and did not prepare as complete a brief as I could have.

Surprise 2: My boss thought it was weird to publicise something on a job portal, though she was open to the idea.  As this was something that we wanted job-seekers to see, my colleague and I had thought that advertising on a job portal would be a great way to reach our target audience.  Lesson: The decision-maker’s experiences matter.  My boss is not a user of job portals or similar web sites, and so was understandably not immediately enamoured with the idea of publicising something on one.

Maybe the final lesson is just that the bear needs to prepare more thoroughly…

27
Oct
08

On a fun few days of hard work

Naturally, I want to gloss over it with some well-chosen words and suitable platitudes, but I think journaling – as this blog is meant for – should be more honest than that.  So yes, in the last week, during which work involved the organising and management of an event, I found that I am still far from being someone reliable and good to work with.

Two items stick in my mind.  One was when I approached a colleague for some car-park coupons.  She mentioned that, the procedure was that, someone else should have gotten them.  And for some reason, that riled me: I raised my voice and asked, so you don’t trust me?  And she said in a much more reasonable tone, no, it’s not about that, it’s just that the procedure was for someone else to have gotten the coupons, and she handed over the coupons to me.

I was worse in item two.  This was when one of the people I looked after asked me to help her with a problem.  To cut a long story short, I said that I couldn’t help, and so in the end she had to resolve it herself.  The fact that she had to was a symptom of my laziness, and the fact that she could was a symptom of my incompetence.  (And I could go on and on – I could have communicated more, made sure meals were provided…)

Looking back, I don’t think I was quite ready for the amount of sheer effort and stamina managing this event required.  My nerves were frayed by the third day or so, and I think that contributed to the two items I mentioned.

The good thing is, the event went well and was well-received.  On one level, that’s all that matters.  On another, the process – the minutae of those few days – mattered as much, if not more.  I know I enjoyed the camaraderie of working toward the same cause; the civility and overall niceness of my colleagues; the clear appreciation of our bosses, which was a wonderful morale boost, corny as that might sound; the sense of responsibility, which I enjoyed and shall channel better next time; learning from how others did things, which was revelatory and which gave me a better sense of who they are.

That was a fun few days of hard work.

25
Aug
08

Learning from an Irishman

The week of 11 August contained an epic couple of work days, and one of the main tasks that I took up was that of liaison officer for an Irishman who was the keynote speaker at our event.*  The chap, young at under 30 years of age, leads a consulting firm in Ireland.  I was with him for two of the three-plus days he was in Singapore, and I learned a few things. A couple of memorable lessons came from something he said at the end of the first day’s event.  To put it in a bit of context, this was after his arrival on a 19-hour, 11,000km flight in the evening, and then, after a night of jet-lag-trouble non-sleep, making his keynote speech and then running a breakout session and then doing a coherent phone interview with TODAY.  This was what he said: “I didn’t want to tell you this before, but today was the first time I spoke in front of more than 25 or so people.”

This was after he made his keynote speech in front of a 600-strong audience.

Lesson One: Okay, so he was brave, but to my mind the speaking in front of a crowd nearly 50 times the size of the largest he’d faced was not the thing most worth learning from.  No, the lesson here is purpose: Our Irish friend set this challenge for himself partly because his aim, he told me, was to be a motivational speaker.  He also asked for a video of the event so that he could see himself in action, and spot things he could improve on.  Ambition in itself is nothing; one needs the drive to pursue it, to put the time aside to plan how to achieve it.  The Irishman has that drive; I don’t think I have that at all.**

Lesson Two: Next time, I need to do a more thorough job of vetting my speakers.  I mean, I’m happy to have helped further his ambition, but what if our dear Irish friend had not been up to it? :P

*The task of liaison officer basically involves minding your principal i.e. getting him to be where he’s supposed to be when he’s supposed to be and making sure he knows what he’s supposed to do, and taking care of your principal i.e. being his concierge, more or less.

**That was brought home to me last Friday, when we had someone from Gallup speak to us about our strengths.  Before this talk, we had all had our strengths assessed and been told our top five strengths.  According to Gallup, the 34 mutually exclusive, collectively exhaustive strengths identified through its research can be grouped into four categories:

  • relating (covering communication, empathy, harmony, inclusiveness, individualisation, relator and responsibility),
  • thinking (covering analytical, arranger, connectedness, context, deliberative, fairness, futuristic, ideation, input, intellection, learner and strategic),
  • impacting (covering command, competition, developer, positivity, maximiser and woo) and
  • striving (covering achiever, activator, adaptability, belief, discipline, focus, restorative, self-assurance and significance).

My top five strengths – learner, responsibility, maximiser, empathy and relator – are in the first three categories only (in fact, three of them are in the relating category).  Apparently – and this fits in pretty well with what I’ve come to realise is me – I’m not a striver.  You need more drive, Bear, more drive…

31
Mar
08

Of tests and a short quest for lychee

Last week, I made a couple of testing presentations and took the GMAT.  I’m happy to report that, all in all, the results were satisfactory.

Last week, I had two great meals.  One was with a pal on Wednesday evening, at Coffee Club.  I had tried the tiger prawn aglio olio a month or so before, and had enjoyed it, and it turned out that she had tried the same thing on a separate occasion and liked it too.  So we both ordered that, and it was disappointing – the pasta was not warm enough, so the bite of the chilli and the tartness of the tomatoes and the sweetness of the onion slices were all muted; someone was over-enthusiastic with the oil; even the prawns themselves were mere crunch, with barely a hint of the taste of sea.

We also ordered the same drink – my pal had enjoyed the rambutan drink when she tried it here the other time, she said, so I joined her in ordering it.  When the pink, smoothie-like drink came, she was a bit puzzled – she remembered that it was white.  Then she tasted it, tentatively, and said she thought it was the drink she had liked.  It was only later, when she reviewed the menu, that she realised that she had previously tried the lychee drink.

We finished the night with dessert at the Canele outlet at the basement of the Paragon.  I was quite amazed that we could get seats.  We had a slice of Le Royale and a strawberry tart.  The latter was frankly rubbish – stale pastry, over-glazed strawberries – but I was told that the Robertson Quay outlet has higher standards.  The company that evening, as always, made up for the food.

Strangely enough, I had a lychee drink – something with soda and lychee syrup and mint leaves and a single lychee, likely from a can – at TCC a couple of evenings later, after a stomach-busting Japanese a la carte buffet at Minori, during which I had sushi (ordinary), sashimi (generously sliced and above average for a buffet), maki (ordinary), temaki (ordinary), soba (yuk), yakitori (varied; one pork belly skewer was excellent – succulent and layered in texture – but another had been left  to grill for too long and was nearly petrified) and tempura (unremarkable), and smelled the most amazing pork belly soup I’ve smelled, an appetite-stirring combination of miso and rich pork juices.  I found the combination of lychee and mint weird and nearly overly sweet.




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